Returns

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Returns

If for any reason the customer is not satisfied with an order, items can be returned within 14 days from the date of receipt of the goods.
Removing the item's security seal prevents it from being returned.

Returns to Italy:

Reason	Return	How to proceed
Change Size	Gratis	How to change size, color or article: 1) Make sure the items are in the same condition in which you received them, with tags still attached and the receipt inside the package; 2) Send a request for authorization to info@pierabbigliamento.it; 3) Specify the name and quantity of the items that you want to replace, the type of change (size, color, article) and the pickup address of the goods; 4) Upon approval, we will send the carrier to make the withdrawal, the address provided; 5) As soon as the goods will arrived in the shop will check the items are in the same initial conditions and we will deliver the new products.
Change Color	Gratis
Change Article	Gratis
Refund	€ 10	How to refund: 1) Make sure the items are in the same condition in which you received them, with tags still attached and the receipt inside the package; 2) Send a request for authorization to info@pierabbigliamento.it; 3) Send the items to be returned by "parcel post" or "courier" at: Pier Abbigliamento - Via Caimi, 55 - 26019 Vailate, Cremona - Italia; 4) As soon as the goods will arrived in the shop we will check the items are in the same initial conditions and we will refund.
Refunds will be made after receipt, verification and acceptance of the goods. For orders paid by credit card the amount refunded will be available in about 10 days. In the case of payment via Paypal the amount will be returned to the original account. In the case of cash payment you will need to provide your IBAN to make a transfer in your favor.

Returns European Union member countries:

Reason	Return	How to proceed
Change Size	*	How to change size, color or article: 1) Make sure the items are in the same condition in which you received them, with tags still attached and the receipt inside the package; 2) Send a request for authorization to info@pierabbigliamento.it; 3) Specify the name and quantity of the items that you want to replace, the type of change (size, color, article) and the pickup address of the goods; 4) Upon approval, we will send the carrier to make the withdrawal, the address provided; 5) As soon as the goods will arrived in the shop will check the items are in the same initial conditions and we will deliver the new products.
Change Color	*
Change Article	*
Refund	*	How to refund: 1) Make sure the items are in the same condition in which you received them, with tags still attached and the receipt inside the package; 2) Send a request for authorization to info@pierabbigliamento.it; 3) Send the items to be returned by "parcel post" or "courier" at: Pier Abbigliamento - Via Caimi, 55 - 26019 Vailate, Cremona - Italia; 4) As soon as the goods will arrived in the shop we will check the items are in the same initial conditions and we will refund.
*The return management costs are charged to the customer. In the case of a refund, we will refund the total amount paid during the purchase. Refunds will be made after receipt, verification and acceptance of the goods. For orders paid by credit card the amount refunded will be available in about 10 days. In the case of payment via Paypal the amount will be returned to the original account. In the case of cash payment you will need to provide your IBAN to make a transfer in your favor.

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